Shipping and Delivery

  • CablePipe products: standard shipping, DKK 299. Free shipping for purchases over DKK 5000.
  • All other products: standard shipping to parcel shop, DKK 35.

When you place an order, GLS automatically selects the nearest parcel shop. If you want your order sent to a specific parcel shop, you must write it in the comments field of the order.

DELIVERY TIMES

  • The delivery time for items in stock is 1-14 business days. Or you can find delivery times under individual products.
  • For pre-orders, the expected delivery time is below the product description.
  • If you place an order with both pre-order and in-stock items, all the items will be sent together once the pre-ordered item is in stock.
  • You will always receive a track & trace number, so you can follow your parcel from our warehouse in Randers.
  • On special occasions or during sales, there may be an extended delivery time added. However, this has not yet been necessary.

UNWANTED GOODS

If you regret or no longer want your purchase, it is not enough to just leave the parcel at the parcel shop. The parcel must be collected from the parcel shop and then returned to us. If the parcel is returned to us because it was not collected from the parcel shop, you must pay for any return costs incurred.